Types of Online Marketplace & Consumer Frauds

Online marketplace and consumer frauds involve deceptive digital activities where fraudsters misuse e-commerce platforms, classified websites, courier services, fake stores, or payment systems to cheat buyers and sellers. These scams often involve fake listings, fraudulent payment requests, non-delivery of goods, refund deception, or impersonation of trusted brands and delivery services.

• OLX Scam – Fraud involving fake buyers or sellers using platforms like OLX to deceive victims through payment links, QR codes, or fake offers.
• Marketplace Payment Scam – Fraudulent payment requests, fake confirmations, or unauthorized transactions targeting online buyers and sellers.
• Fake Seller Fraud – Fake online sellers collecting payments for products or services that are never delivered.
• Fake Courier Scam – Fraudsters impersonating courier or delivery services to demand fees, OTPs, or personal information.
• Refund Scam – Cybercriminals misleading victims into sharing banking details or remote device access under the pretext of processing refunds.
• Fake Shopping Website Fraud – Fraudulent e-commerce websites designed to deceive users through fake products, unrealistic discounts, or payment fraud.

How We Can Help?

At Cyberjure, we assist consumers, online buyers, sellers, and businesses affected by marketplace and e-commerce frauds through strategic cyber law guidance and legal support. Our team helps in complaint drafting, cyber police coordination, evidence preservation, legal notices, platform escalation, and advisory on available remedies. We guide clients in preserving invoices, screenshots, chats, payment confirmations, emails, courier details, and transaction records to support investigation and strengthen legal action wherever applicable.